Terms of Service

Welcome to Verma Caterers & Events (owned and operated by Sandeep Verma). By contracting our wedding catering, birthday celebration, corporate party, floral decoration, sound and DJ setup, cooler rental, or complete event management services across Delhi NCR, you agree to comply with the terms and conditions outlined below.

1. Event Booking & Advance Confirmation

All catering and event bookings require an advance token deposit to lock in calendar dates, secure culinary staff, and lock in raw ingredient rates. The reservation is considered confirmed only upon mutual agreement on the initial proposal and receipt of the booking advance.

2. Guest Count & Menu Finalization

To maintain the highest hygiene, culinary quality, and fresh food preparation standards:

• Final guaranteed guest counts must be confirmed at least 48 hours prior to the function date.
• Billing is calculated based on the guaranteed guest count or the actual guest count served, whichever is greater.
• Custom live counters, fusion stalls, and special menu adjustments should be finalized during the planning consultation.

3. Payment Schedule

Payment milestones are structured transparently:

• Booking deposit upon contract signing.
• Intermediate payment prior to event commencement to fund vendor procurements (produce, dairy, floral inventory).
• Final settlement upon successful execution of the event on the same day.

4. Cancellation & Rescheduling Policy

If an event must be rescheduled or cancelled due to unforeseen circumstances or emergencies, the host must notify Sandeep Verma as early as possible. While we make every effort to accommodate alternate dates without penalties, costs incurred for perishable supplies, non-refundable venue deposits, or customized decor setups already fabricated may be deducted from the advance.

5. Contact & Grievance Redressal

For questions regarding contracts, bespoke agreements, or invoice settlements, please reach out directly: